“Seek first to understand, then to be understood” – Stephen R. Covey
Covey describes many of us subconsciously seek to be understood, rather than seeking to understand a person and situation first. We get so caught up in telling our story, opinion or preparing a reply when conversing with people. In the event we do want to help someone, our answers are usually based on our own experiences and philosophies. We attempt to prescribe personal interpretations upon someone else, in a one-size-fits-all solution, often overlooking the individual’s own perspective.